Welcome to Avikalp India (“we,” “our,” “us”). By accessing or purchasing from our website www.avikalpindia.com, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

1.1 These Terms and Conditions govern your use of our website and services.
1.2 By using our website, you agree to comply with all applicable laws and regulations.
1.3 We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

2.1 You must be at least 18 years old to purchase products from our website.
2.2 By placing an order, you confirm that all information you provide is true, accurate, and complete.

3. Products and Orders

3.1 We make every effort to display product images and descriptions accurately. However, slight variations may occur as many of our products are handcrafted.
3.2 Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
3.3 Prices are subject to change without prior notice.

4. Payment

4.1 All payments must be made in full at the time of purchase.
4.2 We accept [credit card, debit card, UPI, net banking, wallets, etc.].
4.3 All transactions are secure and encrypted.

5. Shipping and Delivery

5.1 Orders will be shipped to the address provided at checkout.
5.2 Estimated delivery times are provided for convenience and may vary depending on location and courier services.
5.3 Avikalp India is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

6. Returns, Refunds, and Exchanges

6.1 Our [Return & Refund Policy] explains the process and conditions for returns, refunds, and exchanges.
6.2 Items must be returned in their original condition and packaging within the specified time frame.
6.3 Certain products (e.g., personalized, perishable, hygiene-related) may not be eligible for return.

7. Intellectual Property

7.1 All content on this website (text, graphics, logos, images, designs, product descriptions) is the property of Avikalp India and protected by copyright and trademark laws.
7.2 You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

8.1 Avikalp India is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2 Our total liability for any claim related to a product shall not exceed the purchase price of that product.

9. User Accounts

9.1 You are responsible for maintaining the confidentiality of your account and password.
9.2 We reserve the right to suspend or terminate accounts that violate our policies.

10. Third-Party Links

10.1 Our website may contain links to third-party websites. We are not responsible for their content, policies, or services.

11. Governing Law

11.1 These Terms are governed by the laws of India.
11.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, India].